Select Page

Frequently Asked Questions

How does Renegade TV Work?

Renegade TV is an android computer that links into your home internet connection (ethernet or wifi) and plugs directly into your TV or Computer Monitor to access millions of video and audio streams across the World Wide Web for viewing pleasure.

Can Renegade TV be used on more than one TV?

We recommend purchasing one Renegade TV per TV.

Do you ship internationally?

Yes, Renegade TV can be shipped internationally.  Shipping rates can vary.

Do you need internet to power Renegade TV?

Yes, and internet connection is required to power Renegade TV.  For best streaming experience we recommend at least a 13 Mbps download speed.  Old routers, modems and internet service without “Fiber Optic” is not recommended.  Try and call your service providers to upgrade or switch service for best use of Renegade TV.

What package do you recommend I purchase for Renegade TV?

For best streaming experience, we recommend the Renegade TV Premium Combo Pack. The premium combo pack includes a wireless keyboard for easy accessibility and access to our Live TV Package (access to over 100 live channels). You can purchase the Premium Combo Pack

Return Policy

Our Promise
We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve – all at competitive prices. If you are not fully satisfied with your purchase, let us help you find a solution with a replacement, return or repair. All other terms and conditions of our Return Promise apply.

15 Day Money Back Guarantee
We offer a 15 Day Money Back Guarantee on all Renegade Purchases. If you are not completely satisfied with your purchase, we’ll refund you. THe Renegade Box must not be damaged or missing any components or accessories. If your return is missing the HDMI cord, A/C Adapter, or Remote Control, then $20 will be deducted for each item missing.

Damaged Product
If you receive a product that is damaged in shipping or defective, please return it to Renegade and we’ll arrange for a replacement by calling us for special instructions at (800) 781-0260. We’ll cover all reasonable and customary ground shipping fees.

Instructions for Returning Your Product
If you are returning, then pack it securely with padding to avoid damage and with shipping insurance of $400 for your Renegade Box. A signature for delivery is required. Include the Merchandise Return Form inside the returned package. If you are returning an accessory item only, then send it in a padded package or envelope. For all returns, complete the Merchandise Return Form and include the items to return, then ship to: Renegade, 2588 El Camino Real #F-610, Carlsbad, CA 92008. After Renegade receives your returned item, Renegade will provide credit to your credit card or other payment method.